Frequently Asked Questions

Are you curious about how we work?  We’ve put together some of our most frequently asked questions below. If there is something you are wondering about, that we haven’t answered here, please feel free to send us a message or give us a call anytime!

(281) 738-3898 

Q: How does the process to sell my house work?
A: After you fill out the form to your right, one of our real estate specialists will contact you within 24 hours. We’ll research the details of your house and gather some information. After discussing those details with you, we want to view your property and give you a quick offer. We will accommodate your busy lifestyle.

Q: What sort of houses do you buy?
A: We buy houses in any condition, any area, or any price range. No matter what situation you’re in, we will buy your house AS-IS, no repairs needed

Q: Do I need to fix my house?
A: You do not need to fix your house. We will buy your house AS-IS with no repairs needed. You can relax and let us do the work.

Q: What do you mean when you say that you will buy my house AS-IS?
A: If your house is in foreclosure, condemned, unmaintained, damaged, has liens or any health department violations, or if you owe more than you can pay, we can buy it!

Q: How do you determine the value of my house?
A: To sell your house at retail value, we consider the repairs that are needed to raise your house to neighborhood standards. Retail Value is determined by looking at comparable properties in your area that were SOLD within the last six months. After we analyze the details, we will give you a fair and competitive offer for your home.

Q: How do I get paid, and when?
A: Upon closing, you will be paid through a cashier’s check or through the direct wiring of funds to your account. We work with a national group of investors who make capital funds available to us so we can act quickly.

Are you ready to get an offer?

Fill out the form below to get started!

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Q: Can my lawyer review your contract?
A: Of course! Both you and your lawyer can review our contract at any time! We work with many attorneys in the real estate industry and we welcome their review and input.

Q: Are you Real Estate Brokers?
A: Heritage Home Buyers is not a brokerage, but is a real estate investment and solutions company. If you choose to list your home with a realtor, our affiliate company, Houston Heart and Home Realty will be happy to help you sell your home.

Q: What will your service cost me?
A: Our services cost you nothing! We don’t charge any fees to discuss your situation, make you an offer, or to buy your home! In fact, sometimes we can even help with moving costs!

Q: If I fill out your Property Information Form, am I under any obligation to sell my home?
A: You are under no obligation to sell your home. We will simply review your information and make you an offer. You can choose to accept or decline.

Q: Is my information kept confidentially?
A: Absolutely. Your information is kept completely safe and confidential. We have built a solid reputation over many years by providing reliable and professional services with the utmost integrity.

Q: If I inform you of a property that your company is interested in, will you pay a referral fee?
A: If you provide us with information on a property that we purchase, we can pay you up to $1000 for a referral! Contact us directly to discuss the terms.

Q: What if I am behind on my payments, in foreclosure or bankruptcy? Are you still able help?
A: Absolutely. If you are facing foreclosure or bankruptcy, we can help you! Our foreclosure division, Protective Home Solutions, can help relieve the stress that banks and payments bring. Simply visit www.ProtectiveHomeSolutions.com for more information.

Are you ready to get an offer?

Fill out the form below to get started!

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Q: I don’t live in Houston. Will I need to attend the closing at the title company?
A: We can close remotely from anywhere in the U.S. If you’re out of the country, we will arrange with the title company and complete the closing.

Q: How fast can you buy my house?
A: We can almost always close within 30 days. We will work with you to ensure that the process goes smoothly. Many times, we can close in as little as 7-10 days.

Q: What if I inherited the property from a relative who is no longer alive?
A: We purchase probate properties often. We will work with the title company and the county to establish that proper heirship has been determined, and the needed documents are in order upon closing.

Q:  Are you a house flipper? Contractor? Consultant? Realtor? Financial consultant?
A:  Yes! We’re all those things, and more. Well, maybe not strictly a financial consultant, but we run financial numbers all the time. This is important because it can be your finances at stake! Basically, we’re a Real Estate Solutions Company and tackle even difficult properties. We think outside the box and have mutually beneficial relationships with many of our associates. And we consider you as an associate in any deal we would make involving your home! As entrepreneurs, we ADD VALUE to the projects we take on. This generates profits for our financial investors, our customers, and provides a better living environment for the buyers of our renovated homes. And it allows us to solve more problems.

Q:  Will you list my house on the MLS or buy it?
A:  Great question. We’re not realtors, but we have realtors on the team who can list your house. We are a professional Real Estate Solutions Company. We find the solutions which works best for you. We don’t buy ugly houses. We want to buy your house! But sometimes it makes better sense to sell your house with a realtor. We have a process we call the Max Value Package to help you with your decision. We want you to know your options and make the best decision for you and your family.

Q:  Can you explain the Max-Value Package?

A:  We’d be glad to. Basically, after we evaluate the condition of your home, develop a cost estimate of repairs to bring the house to current market standards, and check the market data for comparable values of similar properties, we’ll offer you five options. This is presented in a professionally prepared report listing all the repair items and why they’re necessary for your market. We’ll answer any question you have and show you how we calculated the value of each option. We could list the options here, but there are so many various details and sub-options involved, it’s best for us to talk to you directly so we can understand your situation to make sure each option is suited to your needs.

Q:  Can I attend your real estate investor meetings?

A:  We welcome anyone interested in real estate investing at any level at our monthly real estate investor meetings. Real estate is one of those unique industries where you benefit by sharing information. That’s why we invite highly qualified guests and conduct our meetings in a panel format. This conversational format has proven popular and we are growing each month, to the point we will soon outgrow our classroom and we will move to a public facility. To find out more, visit www.meetup.com/Heritage-Real-Estate-Investor-Meetup/ and sign up for our mailing list.

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Q:  Do you pay people who bring you properties?

A:  Yes. We’re happy when people bring us their ideas. We have closed on houses we never knew anything about until someone brought it to our attention. For their simple referral, we were able to pay up to $1,000. Everyone is a winner when that happens. You have $1,000 in your pocket, we made some money on a rehab, a contractor has food on the table after the project is done, and a new home owner gets to enjoy our work for a generation or two. Just go to our contact page and send us your ideas!

Q:  Do you pay fair prices for properties?

A:  Many of the houses we purchase are below market value. We do this so we can resell it at a profit to another home owner. We are looking to get a fair discount on a property. However, in our experience, many sellers aren’t necessarily expecting a large “windfall” on the property but rather appreciate that we can offer cash. We close very quickly, with no waiting for financing. No time or effort or expense is required on your part of fix up the property or pay agent fees. If you see value in a quick sale, or if you need quick cash, let’s see if we can come to a fair win-win price. Besides, our no-obligation pricing commitment means that you do not have to move forward with the offer we give. But it’s good to know what we’re offering!

[DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor… plus learn the pros, cons, and costs of the other two alternatives… listing with an agent or selling it yourself. Head on over here download your free guide →]

Q:  How do you determine your offer on my house?
A:  Our process is very straightforward. We look at the location of the property, what repairs are needed to bring it to the standards home buyers are looking for these days, the current condition of the property, and values of comparable houses recently sold in the area. As you know, housing values vary greatly and depend on many factors. We take many pieces of information into consideration… and come up with a fair price that works for us and works for you.

Q:  Are there any fees to work with you?
A: This is what makes us stand out from the traditional method of selling your house: There are NO fees or commissions when you sell your house to us. We’ll make you an offer, and if it’s a fit, then we’ll buy your house (and we pay the closing costs too!). No hassle. No fees. We make our money after we pay for any repairs on the house and try to sell it for a profit. We’re taking all of the risk on whether we can sell it for a profit or not. Once we buy the house from you, the responsibility is ours. You walk away, and the burden of the property is off your shoulders, as well as the payments! And you have cash in your hand.

Q:  How are you different from a realtor?
A: Realtors list properties and hope that someone will buy them. The realtor shows the properties to prospective buyers. The average time to sell a property in many markets right now is 3-6 months. The realtor then takes a percentage of the sale price if they find a buyer. Often, the realtor’s commission is 3% of the sale price of your house each for the buyer’s and seller’s agents. So if it’s a $100,000 house, you’ll likely pay $6,000 in commissions to an agent. Realtors provide a great service for those that can wait 3-6 months to sell and who don’t mind giving up some of that sale price to pay for the commissions. One reason it’s a lot of work is because of the bank’s requirements making what used to be a simple transaction a nightmare of red tape for realtors and lenders. But that’s where we are different: We’re not agents. We’re home buyers. Our company actually buys houses. We don’t list houses. Since we’re actually the one buying the house from you, and we pay with all cash… we can make a decision to buy your house within a couple of days, and sometimes the same day. Again, we make our living by taking the risk to buy the house with our own cash, repair the house, and market it ourselves to find a buyer (which is the hard part in this market).

Q:  Am I under any obligations after submitting my info?
A: There is absolutely zero obligation for you. Once you tell us a bit about your property, we’ll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us… and we won’t hassle you, won’t harass you… it’s 100% your decision and we’ll let you decide what’s right for you.

Are you ready to get an offer?

Fill out the form below to get started!

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Learn More About Selling Your Home Directly! Get Your FREE Guide Now! 

Download our FREE Guide here!

Give us a call now to discuss your situation directly! (281) 738-3898